Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, schedule a lesson, or contact us for support. This includes your name, email address, phone number, billing and shipping addresses, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience.

We may also use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, protect the rights and property of Hikari Tone Instruments and others, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms.

We may also disclose your information if required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure server environments, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We may also integrate third-party services such as payment processors, analytics providers, and social media platforms, each of which may collect information according to their own privacy policies.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us and request that we limit the processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your privacy and ensure compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Parents and guardians who believe their child has provided personal information to us should contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

3 Chome-11-7 Saginuma, Miyamae Ward, Kawasaki, Kanagawa 216-0004